James Rush
Projects

Regnology AI Chatbot

Chatbot UI design & training.

Jan
2026
case study
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Figma
Antigravity
Claude
Miro
The Process

The chatbot is designed to integrate with products within the Regnology application suite. Running a generative AI with natural language processing to offer human-like interactions. The AI bot can understand complex queries, provide accurate answers, and learn from previous interactions.

The chatbot is built to explain complex regulatory topics in straightforward, easy-to-understand language, empowering regulators and the regulated with the knowledge they need to make informed decisions.

I worked with the team to both design the experience and train the model. Version 2.0 was launched at the Google Cloud Next conference.

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The Chatbot

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A concierge engagement experience AI chatbot designed and trained specifically for client service. Using generative responses it provides instant automated responses to user queries and troubleshoots issues using a model based on the Regnology consultancy business expertise and it's collected data.

The Regnology Chatbot is an AI-powered regulatory reporting support tool designed to help internal and external users obtain accurate answers to time-sensitive inquiries in a streamlined manner.

Compliance analysts and reporting specialists can interact with the chatbot in a conversational manner, saving time and reducing the workload associated with deciphering complex regulations and addressing diverse regulatory reporting questions.

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CREDITS: Danielle Tottle, Stefan Dangman, Thomas Lechner

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